Writing private and professional emails, and leaving voicemails!
In this course, you will learn how to:
- structure and write clear emails in the appropriate tone
- decode tone and register
- solve problems, such as arranging meetings, submitting reports, answering questions
- explain your email content over the phone
- deal with disgruntled customers
Includes a grammar review and forum discussions. Weekly live Skype sessions with the teachers to discuss special points, ask questions, and practice your English. Sessions in French also available.
Topics include customer service, purchasing (buying and selling), import, export, and tourism.
Bonus pages include Vocabulary lists and typing practice.
How do I sign-up?
- First, register here.
- Next, select this course and click the Paypal icon to register.