Langues ET PLUS · Languages and more · Grand-Saconnex, Geneva, Switzerland
Last updated: 6 March 2026
These Terms & Conditions apply to all services and products offered by Langues ET PLUS · Languages and more (“we”, “us”, “our”). They are governed by Swiss law and the laws of the Canton of Geneva. By registering for a course, camp, or workshop, or by purchasing from our online store, you agree to these terms.
Part 1 — Young Learner English Courses & Camps
1. Registration
Registration for yearly courses covers the full school year. Registration for camps or workshops is for the duration agreed upon at the time of booking.
2. School Supplies
We provide all school supplies, including books, although we may ask your child to bring certain items for special occasions.
Camp fees include all supplies and snacks. Participants bring their own picnic lunch; a microwave is available for reheating.
3. Fees
Course fees are listed on our website. There is no registration fee. After-school pick-up is included and applies to some courses, as detailed in the programme.
Camp and workshop fees are shown on the relevant description and booking pages.
Dues to the local association ApprenTissages Grand-Saconnex are charged additionally at 30 CHF per family per school year. This amount is included in the invoice and transferred directly to the association.
4. Free Trial & Cancellations
One or two free trial lessons are recommended, subject to agreement with the director or trainer.
Registration is for the full school year. Mid-year cancellations are charged up to the end of the current trimester.
Camps and workshops are 50% refundable up to 14 days before the start date, and 100% refundable 15 or more days before the start date.
5. Payment — Courses & Camps
Course invoices are issued by trimester or annually. Two- and three-hour courses also offer monthly payment plans.
Camp and workshop fees must be paid one week before the start date or at the time of registration.
Accepted payment methods: IBAN bank transfer, Twint.
Banking details: Langues ET PLUS Chemin Taverney 1 1218 Le Grand-Saconnex CCP: 12-594214-5 IBAN: CH64 0900 0000 1259 4214 5
6. Absences
Please inform your child’s teacher if your child is absent, or send a text message to 079 772 9510, or email maude@languagesandmore.com at least 24 hours in advance. This is particularly important for very young learners whom we collect from local schools.
7. Holidays & Vacation Schedule
Classes begin two weeks after the start of the Geneva public school year following the summer break. We generally follow the Geneva public school holiday calendar, with the following usual exceptions:
• We may begin our winter break one week before the official Geneva public school Christmas holidays.
• No classes take place on the Monday, Tuesday, and Wednesday before Easter break.
• We typically finish 1–2 weeks before the official end of the Geneva public school year, as many students are absent due to end-of-year activities or early summer departures.
The yearly calendar is sent to all enrolled families.
8. Insurance
Each family is responsible for ensuring their child is covered against accidents, as required by Swiss law.
Part 2 — Online Store — Digital Products
9. Products
Our online store offers digital learning materials including flashcards, worksheets, bingo games, activity guides, story-based props and instructions, puzzles, and audio resources (coming soon). All products are designed for educational use by teachers, educators, and families.
Selected products are available in two formats: a digital download edition and a printed edition. Prices differ between the two formats and are clearly indicated on each product page.
10. Digital Product Delivery & Access
Upon successful payment, you will receive an email confirmation with a download link or access instructions. Please check your spam folder if you do not receive this within a few minutes.
Digital files are for personal or classroom use only and may not be redistributed, resold, or shared publicly. Each purchase grants a single-user licence unless otherwise stated.
11. Refund Policy — Digital Products
Due to the nature of digital products, all sales are final once a file has been downloaded or accessed. We do not offer refunds on digital purchases.
If you experience a technical issue preventing access to your purchase, please contact us at maude@languagesandmore.com and we will do our best to resolve it promptly.
12. Payment — Online Store
Payments in the online store are processed securely. Accepted payment methods: IBAN bank transfer, Twint, and online payment gateway (Stripe or PayPal — to be confirmed).
We do not store your payment card details. All card transactions are handled by our payment provider in accordance with PCI-DSS standards.
13. Pricing & Currency
All prices are listed in Swiss Francs (CHF) and include applicable VAT where required. We reserve the right to update prices at any time; changes will not affect confirmed orders.
Part 3 — Print Orders (Switzerland)
14. Print Edition Products
Printed materials are printed and dispatched by hand by our team. This is a personal service we are pleased to offer to customers in Switzerland, particularly at this stage of our store’s development.
15. Shipping
Print orders are shipped within Switzerland only, via Swiss Post. Shipping costs will be confirmed at checkout.
Please allow up to one week from the date of your order for delivery. We will notify you once your order has been dispatched.
16. Refunds — Print Orders
If your printed order arrives damaged or incorrect, please contact us within 7 days of receipt at maude@languagesandmore.com with a photo of the item. We will arrange a replacement or refund as appropriate.
We do not accept returns for change of mind on printed orders once dispatched.
Part 4 — General Terms
17. GDPR & Data Privacy
We collect and process personal data (name, email address, order details) solely for the purpose of fulfilling your order or enrolment, communicating with you, and improving our services.
Your data is never sold or shared with third parties, except where required to process your payment or comply with Swiss or EU law.
You have the right to access, correct, or request deletion of your personal data at any time by contacting us at maude@languagesandmore.com.
For online store customers in the EU or Switzerland, your data is processed in compliance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nFADP).
18. Feedback
Your feedback helps us improve. Please do not hesitate to contact us with questions, suggestions, or concerns.
19. Modification of Terms & Conditions
Langues ET PLUS · Languages and more reserves the right to modify these Terms & Conditions at any time. The current version is always available at www.languagesandmore.com/terms. Continued use of our services or store following any update constitutes acceptance of the revised terms.
20. Governing Law
These Terms & Conditions are governed by Swiss law. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Canton of Geneva.
The Langues ET PLUS · Languages and more Team
Last edited: 06 March 2026